Darko Vranich, President & CEO, Vrancor Group received IHG’s 2024 Owner and Operator Excellence award, bestowed on owners and management companies with three or more hotels within their portfolio that have achieved IHG’s highest levels of service excellence.
HAMILTON, ONTARIO (March 26, 2025) – IHGHotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,600 global properties across 19 brands, today honors Darko Vranich, President & CEO of Vrancor Group and its team with a 2024 Performance Award for their outstanding achievements and commitment to upholding IHG’s mission to deliver “True Hospitality for Good” every day. Considered the most prestigious IHG internal honor among the Americas region, the annual Performance Awards recognize hotels for leadership and metrics attainment among several key criteria, including guest service and satisfaction, cleanliness and amplification of the IHG One Rewards loyalty program.
Staybridge Suites Niagara-on-the-Lake, Holiday Inn Express Niagara on-the-Lake and Holiday Inn Express Sarnia – Point Edward proudly owned and operated by Vrancor Group are one of 696 Performance Awards honorees selected among the organization’s nearly 4,500 regional hotels spanning the United States, Canada, Mexico, Latin America and South America. More specifically, Staybridge Suites Niagara on-the-Lake and Holiday Inn Express Sarnia – Point Edward received IHG’s Torchbearer award, given to given to IHG hotels that have achieved “elite” status and exceeded guest experience metric targets. Holiday Inn Express Niagara on-the-Lake received IHG’s Spirit of True Hospitality Excellence award, given to hotels that have achieved “elite” status and received cleanliness survey scores of at least 90 and also received IHG’s Journey to Tomorrow Impact award; given to hotels that exemplify the spirit of IHG’s Journey to Tomorrow responsible business plan and have implemented initiatives and activities to increase their positive impact on the community and environment.
Jolyon Bulley, Chief Executive Officer, Americas, IHG Hotels & Resorts, said: “Through their hard work and dedication to maintaining high standards and delivering the superior experiences our guests have come to expect, Darko, his regional leadership and the hotel teams have exemplified excellence among our nearly 4,500 Americas hotels. I’m honored to reward their efforts with a 2024 Performance Award and look forward to their continued successes this year and beyond.”
IHG-branded hotels offer a stay for every occasion, and welcome guests to flexible, comfortable environments that empower travel on their own terms. Beyond guaranteeing clean and well-maintained guest rooms and public spaces, IHG collaborates with properties and owners to implement elements of its Journey to Tomorrow responsible business plan aimed at driving more resourceful and environmentally friendly travel.
