Our Commitment

Vrancor is committed to providing a barrier-free environment for all stakeholders, including our clients, employees, job applicants, suppliers, and any visitors who may enter our premises, access our information, or use our services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act, 2005, and its associated regulations.

Vrancor understands that we have a responsibility for ensuring a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance by incorporating accessibility legislation into our policies, procedures, equipment requirements, training, and best practices. We will review these policies and practices annually, as organizational changes occur, or in anticipation of compliance deadlines. In addition, we will strive to meet the needs of individuals with disabilities in a timely and effective manner.

Providing an accessible and barrier-free environment is a shared effort, and we are committed as an organization to working with the necessary parties to make accessibility for all a reality. For more detailed information on our accessibility policies, plans, and training programs, please contact (Insert contact information).

Customer Service

We are committed to engaging with our customers and guest in a respectful manner and to making all reasonable efforts to accommodate the communication and access needs of our customers and guests with disabilities. This includes communicating in a manner that takes into account the needs of persons with disabilities, and enabling the use of assistive devises and service animals in our public spaces.

Employee Training and Awareness

Our employees receive instruction on our policies and procedures to support the principles and objectives of the AODA, including instruction on our standards and how to provide service to persons with disabilities. 

Recruitment and Employment

On request, we will make every reasonable effort to accommodate the needs of persons with disabilities, to enable otherwise capable persons to participate equally in the hiring process and our workplace, except in circumstances that create undue hardship.

Website Accessibility

We want everyone who visits the Vrancor website to feel welcome and find the experience rewarding. Vrancor is committed to the goals set out in the Accessibility for Ontarians with Disabilities Act, 2005, and its regulations. The Integrated Accessibility Standard Regulation calls for all new websites for organizations with more than 50 employees to comply with Web Content Accessibility Guidelines (WCAG) 2.0 AA. Vrancor website has been designed and tested to comply with this requirement.

Multi-Year Plan

Since the AODA was introduced, we have maintained a multi-year plan to track our progress with implementation of accessibility requirements applicable to our activities and services. Annually, we review our policy and procedures.

Questions or Feedback

If you wish to provide feedback or have any questions about how we provide service to persons with disabilities, please let us know by contacting us.